Zendesk widget for agents to respond
I would like that my logged in agents to use the zendesk widget to respond to customers, is that possible?
From what i read in the documentation you can only embed the widget for customers and agents have to use the zendesk dashboard to respond.
zendesk
asked Nov 12 '18 at 14:54
SorinSorin
416
add a comment |
I would like that my logged in agents to use the zendesk widget to respond to customers, is that possible?
From what i read in the documentation you can only embed the widget for customers and agents have to use the zendesk dashboard to respond.
zendesk
asked Nov 12 '18 at 14:54
SorinSorin
416
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 '18 at 1:20
add a comment |
I would like that my logged in agents to use the zendesk widget to respond to customers, is that possible?
From what i read in the documentation you can only embed the widget for customers and agents have to use the zendesk dashboard to respond.
zendesk
asked Nov 12 '18 at 14:54
SorinSorin
416
I would like that my logged in agents to use the zendesk widget to respond to customers, is that possible?
From what i read in the documentation you can only embed the widget for customers and agents have to use the zendesk dashboard to respond.
zendesk
zendesk
asked Nov 12 '18 at 14:54
SorinSorin
416
asked Nov 12 '18 at 14:54
SorinSorin
416
asked Nov 12 '18 at 14:54
SorinSorin
416
asked Nov 12 '18 at 14:54
SorinSorin
416
asked Nov 12 '18 at 14:54
SorinSorin
416
416
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 '18 at 1:20
add a comment |
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 '18 at 1:20
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 '18 at 1:20
hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 '18 at 1:20
add a comment |
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hey Sorin, why do you want your agents to respond via widget rather than dashboard? I don't think you'll be able to do it, but would be interesting to know more about the problem you are trying to solve.
– Jimmy Long
Nov 14 '18 at 1:20