FTP: Code=2 File Not Found issue on first file in a batch
0
I am receiving files from a partner via FTP. The files are all named alike, so once they hit our servers I rename them and move them. However when multiple files are sent, the first is failing. I am not savvy enough to know where the issue is occuring or how to communicate it to our partner.
Would this issue seem to be on our side, or on the partners side? Also, are there any next steps or troubleshooting I can do?
Logs below for a batch of 2 files.
2018-11-13 11:40:18,881 INFO UserSession [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] CLIENT_ACCT logged into Default Site with protocol FTP on FTP_SITE:21 from FTP_SITE:44569
2018-11-13 11:40:19,364 INFO QuitCommand [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] User CLIENT_ACCT logged out
2018-11-13 11:40:19,364 INFO UserSession [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] CLIENT_ACCT logged out of Default Site with protocol FTP on FTP_SITE:21 from FTP_SITE:44569
2018-11-13 11:40:22,483 INFO UserSession [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged into Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35766
2018-11-13 11:40:22,835 WARN SFTPSubsystemServer [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Sending SSH_FXP_STATUS [requestid=3,code=2,msg=/Client-FTP/Inbound/INPOTOC.XML not found]
2018-11-13 11:40:22,902 INFO SFTPSubsystemServer [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Opened /Client-FTP/Inbound/INPOTOC.XML for writing
2018-11-13 11:40:23,054 INFO FileDetails [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Closed file /Client-FTP/Inbound/INPOTOC.XML after writing 13484 bytes
2018-11-13 11:40:23,326 INFO UserSession [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged out of Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35766
2018-11-13 11:40:23,326 INFO SFTPConnection [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Connection closed
2018-11-13 11:40:29,870 INFO UserSession [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged into Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35771
2018-11-13 11:40:30,234 INFO SFTPSubsystemServer [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Opened /Client-FTP/Inbound/INPOTOC.XML for writing
2018-11-13 11:40:30,363 INFO FileDetails [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Closed file /Client-FTP/Inbound/INPOTOC.XML after writing 13535 bytes
2018-11-13 11:40:30,585 INFO UserSession [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged out of Default Site with protocol SSH/SFTP/SCP on FTP_SITE.18:23 from FTP_SITE:35771
2018-11-13 11:40:30,586 INFO SFTPConnection [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Connection closed
The same pattern seems to be occuring when any number of multiple documents are processed.
PO's that are received one at a time seem to work fine.
ftp
asked Nov 13 '18 at 21:55
AlliDeaconAlliDeacon
4461416
add a comment |
0
I am receiving files from a partner via FTP. The files are all named alike, so once they hit our servers I rename them and move them. However when multiple files are sent, the first is failing. I am not savvy enough to know where the issue is occuring or how to communicate it to our partner.
Would this issue seem to be on our side, or on the partners side? Also, are there any next steps or troubleshooting I can do?
Logs below for a batch of 2 files.
2018-11-13 11:40:18,881 INFO UserSession [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] CLIENT_ACCT logged into Default Site with protocol FTP on FTP_SITE:21 from FTP_SITE:44569
2018-11-13 11:40:19,364 INFO QuitCommand [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] User CLIENT_ACCT logged out
2018-11-13 11:40:19,364 INFO UserSession [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] CLIENT_ACCT logged out of Default Site with protocol FTP on FTP_SITE:21 from FTP_SITE:44569
2018-11-13 11:40:22,483 INFO UserSession [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged into Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35766
2018-11-13 11:40:22,835 WARN SFTPSubsystemServer [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Sending SSH_FXP_STATUS [requestid=3,code=2,msg=/Client-FTP/Inbound/INPOTOC.XML not found]
2018-11-13 11:40:22,902 INFO SFTPSubsystemServer [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Opened /Client-FTP/Inbound/INPOTOC.XML for writing
2018-11-13 11:40:23,054 INFO FileDetails [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Closed file /Client-FTP/Inbound/INPOTOC.XML after writing 13484 bytes
2018-11-13 11:40:23,326 INFO UserSession [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged out of Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35766
2018-11-13 11:40:23,326 INFO SFTPConnection [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Connection closed
2018-11-13 11:40:29,870 INFO UserSession [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged into Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35771
2018-11-13 11:40:30,234 INFO SFTPSubsystemServer [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Opened /Client-FTP/Inbound/INPOTOC.XML for writing
2018-11-13 11:40:30,363 INFO FileDetails [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Closed file /Client-FTP/Inbound/INPOTOC.XML after writing 13535 bytes
2018-11-13 11:40:30,585 INFO UserSession [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged out of Default Site with protocol SSH/SFTP/SCP on FTP_SITE.18:23 from FTP_SITE:35771
2018-11-13 11:40:30,586 INFO SFTPConnection [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Connection closed
The same pattern seems to be occuring when any number of multiple documents are processed.
PO's that are received one at a time seem to work fine.
ftp
asked Nov 13 '18 at 21:55
AlliDeaconAlliDeacon
4461416
add a comment |
0
0
0
I am receiving files from a partner via FTP. The files are all named alike, so once they hit our servers I rename them and move them. However when multiple files are sent, the first is failing. I am not savvy enough to know where the issue is occuring or how to communicate it to our partner.
Would this issue seem to be on our side, or on the partners side? Also, are there any next steps or troubleshooting I can do?
Logs below for a batch of 2 files.
2018-11-13 11:40:18,881 INFO UserSession [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] CLIENT_ACCT logged into Default Site with protocol FTP on FTP_SITE:21 from FTP_SITE:44569
2018-11-13 11:40:19,364 INFO QuitCommand [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] User CLIENT_ACCT logged out
2018-11-13 11:40:19,364 INFO UserSession [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] CLIENT_ACCT logged out of Default Site with protocol FTP on FTP_SITE:21 from FTP_SITE:44569
2018-11-13 11:40:22,483 INFO UserSession [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged into Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35766
2018-11-13 11:40:22,835 WARN SFTPSubsystemServer [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Sending SSH_FXP_STATUS [requestid=3,code=2,msg=/Client-FTP/Inbound/INPOTOC.XML not found]
2018-11-13 11:40:22,902 INFO SFTPSubsystemServer [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Opened /Client-FTP/Inbound/INPOTOC.XML for writing
2018-11-13 11:40:23,054 INFO FileDetails [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Closed file /Client-FTP/Inbound/INPOTOC.XML after writing 13484 bytes
2018-11-13 11:40:23,326 INFO UserSession [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged out of Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35766
2018-11-13 11:40:23,326 INFO SFTPConnection [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Connection closed
2018-11-13 11:40:29,870 INFO UserSession [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged into Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35771
2018-11-13 11:40:30,234 INFO SFTPSubsystemServer [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Opened /Client-FTP/Inbound/INPOTOC.XML for writing
2018-11-13 11:40:30,363 INFO FileDetails [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Closed file /Client-FTP/Inbound/INPOTOC.XML after writing 13535 bytes
2018-11-13 11:40:30,585 INFO UserSession [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged out of Default Site with protocol SSH/SFTP/SCP on FTP_SITE.18:23 from FTP_SITE:35771
2018-11-13 11:40:30,586 INFO SFTPConnection [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Connection closed
The same pattern seems to be occuring when any number of multiple documents are processed.
PO's that are received one at a time seem to work fine.
ftp
asked Nov 13 '18 at 21:55
AlliDeaconAlliDeacon
4461416
I am receiving files from a partner via FTP. The files are all named alike, so once they hit our servers I rename them and move them. However when multiple files are sent, the first is failing. I am not savvy enough to know where the issue is occuring or how to communicate it to our partner.
Would this issue seem to be on our side, or on the partners side? Also, are there any next steps or troubleshooting I can do?
Logs below for a batch of 2 files.
2018-11-13 11:40:18,881 INFO UserSession [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] CLIENT_ACCT logged into Default Site with protocol FTP on FTP_SITE:21 from FTP_SITE:44569
2018-11-13 11:40:19,364 INFO QuitCommand [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] User CLIENT_ACCT logged out
2018-11-13 11:40:19,364 INFO UserSession [Session.41893:Default Site:CLIENT_ACCT:104.209.190.206] CLIENT_ACCT logged out of Default Site with protocol FTP on FTP_SITE:21 from FTP_SITE:44569
2018-11-13 11:40:22,483 INFO UserSession [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged into Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35766
2018-11-13 11:40:22,835 WARN SFTPSubsystemServer [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Sending SSH_FXP_STATUS [requestid=3,code=2,msg=/Client-FTP/Inbound/INPOTOC.XML not found]
2018-11-13 11:40:22,902 INFO SFTPSubsystemServer [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Opened /Client-FTP/Inbound/INPOTOC.XML for writing
2018-11-13 11:40:23,054 INFO FileDetails [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Closed file /Client-FTP/Inbound/INPOTOC.XML after writing 13484 bytes
2018-11-13 11:40:23,326 INFO UserSession [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged out of Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35766
2018-11-13 11:40:23,326 INFO SFTPConnection [Session.41894:Default Site:CLIENT_ACCT:162.252.12.5] Connection closed
2018-11-13 11:40:29,870 INFO UserSession [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged into Default Site with protocol SSH/SFTP/SCP on FTP_SITE:23 from FTP_SITE:35771
2018-11-13 11:40:30,234 INFO SFTPSubsystemServer [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Opened /Client-FTP/Inbound/INPOTOC.XML for writing
2018-11-13 11:40:30,363 INFO FileDetails [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Closed file /Client-FTP/Inbound/INPOTOC.XML after writing 13535 bytes
2018-11-13 11:40:30,585 INFO UserSession [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] CLIENT_ACCT logged out of Default Site with protocol SSH/SFTP/SCP on FTP_SITE.18:23 from FTP_SITE:35771
2018-11-13 11:40:30,586 INFO SFTPConnection [Session.41895:Default Site:CLIENT_ACCT:162.252.12.5] Connection closed
The same pattern seems to be occuring when any number of multiple documents are processed.
PO's that are received one at a time seem to work fine.
ftp
ftp
asked Nov 13 '18 at 21:55
AlliDeaconAlliDeacon
4461416
asked Nov 13 '18 at 21:55
AlliDeaconAlliDeacon
4461416
asked Nov 13 '18 at 21:55
AlliDeaconAlliDeacon
4461416
asked Nov 13 '18 at 21:55
AlliDeaconAlliDeacon
4461416
asked Nov 13 '18 at 21:55
AlliDeaconAlliDeacon
4461416
4461416
add a comment |
add a comment |
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