Pfthb

I have a function that takes in a servicenow record. I first retrieve the record using a GetByQuery with the json objects/fields listed in the sc_request snippet. I edit the state value to 98 and then pass in the record "r" into the PUT function.

However, i get a timeout as an exception message, event though i pass in the record exactly how it wants

I can perform the PUT using cURL and the rest api explorer in service now fine.

public RESTSingleResponse<T> Put(T record)

 
 var response = new RESTSingleResponse<T>();

 try
 
 string data = JsonConvert.SerializeObject(record, new ResourceLinkConverter());
 response.RawJSON = ServiceNowClient.UploadString(URL + "/" + record.sys_id + "?&sysparm_fields=" + _FieldList, "PUT", data);
 
 catch (WebException ex)
 
 response.ErrorMsg = ParseWebException(ex);
 
 catch (Exception ex)
 
 response.ErrorMsg = "An error occured retrieving the REST response: " + ex.Message;
 
 RESTSingleResponse<T> tmp = JsonConvert.DeserializeObject<RESTSingleResponse<T>>(response.RawJSON);

 if (tmp != null) 
 response.Result = tmp.Result; 
 return response;
 







public class sc_request : Record

 
 [JsonProperty("active")]

 public bool active get; set; 
 [JsonProperty("number")]

 public string number get; set; 
 [JsonProperty("description")]

 public string description get; set; 
 [JsonProperty("u_affected_platform")]

 public string affected_platform get; set; 

 [JsonProperty("state")]
 public string state get; set; 
 





IRestQueryResponse<sc_request> response = client.GetByQuery(query);

 foreach (sc_request r in response.Result)
 {
 if (r.state == "97")
 
 r.state = "98"; // set the state
 IRestSingleResponse<sc_request> putResponse = client.Put(r);