Facebook chat plugin not loaded give me error in console










1















See I copy the code from facebook and paste in my HTML page



<div id="fb-root"></div>
<!-- Load Facebook SDK for JavaScript -->
<script>
(function(d, s, id)
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
(document, 'script', 'facebook-jssdk'));

</script>
<div class="fb-customerchat"
page_id="My-page-id">
</div>


And i get error in my console is:



The CustomerChat plugin is no longer part of the main Facebook SDK.
To continue using it please use the correct SDK URL,
meaning replace sdk.js with sdk/xfbml.customerchat.js.
For more details see: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk



I am tried to replace with sdk.js but it's not working. Please help me out here.










share|improve this question

















  • 1





    There’s a bug report about this issue here, developers.facebook.com/support/bugs/194139881470565, but the responses don’t seem to be that helpful. // Are you embedding the “standard” SDK on that same site as well? In that case, I think the code they provide for loading the two collides, because in both the specify the script element id as facebook-jssdk. Try and change that to something else - the embedder script checks for that id before it loads the script, so that it doesn’t load it more than once, but with two different SDKs that obviously would cause a problem.

    – misorude
    Nov 13 '18 at 11:42











  • Thanks, @misorude this information is useful to solve this problem.

    – Subhash Patel
    Nov 13 '18 at 12:39















1















See I copy the code from facebook and paste in my HTML page



<div id="fb-root"></div>
<!-- Load Facebook SDK for JavaScript -->
<script>
(function(d, s, id)
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
(document, 'script', 'facebook-jssdk'));

</script>
<div class="fb-customerchat"
page_id="My-page-id">
</div>


And i get error in my console is:



The CustomerChat plugin is no longer part of the main Facebook SDK.
To continue using it please use the correct SDK URL,
meaning replace sdk.js with sdk/xfbml.customerchat.js.
For more details see: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk



I am tried to replace with sdk.js but it's not working. Please help me out here.










share|improve this question

















  • 1





    There’s a bug report about this issue here, developers.facebook.com/support/bugs/194139881470565, but the responses don’t seem to be that helpful. // Are you embedding the “standard” SDK on that same site as well? In that case, I think the code they provide for loading the two collides, because in both the specify the script element id as facebook-jssdk. Try and change that to something else - the embedder script checks for that id before it loads the script, so that it doesn’t load it more than once, but with two different SDKs that obviously would cause a problem.

    – misorude
    Nov 13 '18 at 11:42











  • Thanks, @misorude this information is useful to solve this problem.

    – Subhash Patel
    Nov 13 '18 at 12:39













1












1








1








See I copy the code from facebook and paste in my HTML page



<div id="fb-root"></div>
<!-- Load Facebook SDK for JavaScript -->
<script>
(function(d, s, id)
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
(document, 'script', 'facebook-jssdk'));

</script>
<div class="fb-customerchat"
page_id="My-page-id">
</div>


And i get error in my console is:



The CustomerChat plugin is no longer part of the main Facebook SDK.
To continue using it please use the correct SDK URL,
meaning replace sdk.js with sdk/xfbml.customerchat.js.
For more details see: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk



I am tried to replace with sdk.js but it's not working. Please help me out here.










share|improve this question














See I copy the code from facebook and paste in my HTML page



<div id="fb-root"></div>
<!-- Load Facebook SDK for JavaScript -->
<script>
(function(d, s, id)
var js, fjs = d.getElementsByTagName(s)[0];
if (d.getElementById(id)) return;
js = d.createElement(s); js.id = id;
js.src = 'https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js';
fjs.parentNode.insertBefore(js, fjs);
(document, 'script', 'facebook-jssdk'));

</script>
<div class="fb-customerchat"
page_id="My-page-id">
</div>


And i get error in my console is:



The CustomerChat plugin is no longer part of the main Facebook SDK.
To continue using it please use the correct SDK URL,
meaning replace sdk.js with sdk/xfbml.customerchat.js.
For more details see: https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk



I am tried to replace with sdk.js but it's not working. Please help me out here.







javascript php wordpress facebook






share|improve this question













share|improve this question











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share|improve this question










asked Nov 13 '18 at 11:22









Subhash PatelSubhash Patel

1567




1567







  • 1





    There’s a bug report about this issue here, developers.facebook.com/support/bugs/194139881470565, but the responses don’t seem to be that helpful. // Are you embedding the “standard” SDK on that same site as well? In that case, I think the code they provide for loading the two collides, because in both the specify the script element id as facebook-jssdk. Try and change that to something else - the embedder script checks for that id before it loads the script, so that it doesn’t load it more than once, but with two different SDKs that obviously would cause a problem.

    – misorude
    Nov 13 '18 at 11:42











  • Thanks, @misorude this information is useful to solve this problem.

    – Subhash Patel
    Nov 13 '18 at 12:39












  • 1





    There’s a bug report about this issue here, developers.facebook.com/support/bugs/194139881470565, but the responses don’t seem to be that helpful. // Are you embedding the “standard” SDK on that same site as well? In that case, I think the code they provide for loading the two collides, because in both the specify the script element id as facebook-jssdk. Try and change that to something else - the embedder script checks for that id before it loads the script, so that it doesn’t load it more than once, but with two different SDKs that obviously would cause a problem.

    – misorude
    Nov 13 '18 at 11:42











  • Thanks, @misorude this information is useful to solve this problem.

    – Subhash Patel
    Nov 13 '18 at 12:39







1




1





There’s a bug report about this issue here, developers.facebook.com/support/bugs/194139881470565, but the responses don’t seem to be that helpful. // Are you embedding the “standard” SDK on that same site as well? In that case, I think the code they provide for loading the two collides, because in both the specify the script element id as facebook-jssdk. Try and change that to something else - the embedder script checks for that id before it loads the script, so that it doesn’t load it more than once, but with two different SDKs that obviously would cause a problem.

– misorude
Nov 13 '18 at 11:42





There’s a bug report about this issue here, developers.facebook.com/support/bugs/194139881470565, but the responses don’t seem to be that helpful. // Are you embedding the “standard” SDK on that same site as well? In that case, I think the code they provide for loading the two collides, because in both the specify the script element id as facebook-jssdk. Try and change that to something else - the embedder script checks for that id before it loads the script, so that it doesn’t load it more than once, but with two different SDKs that obviously would cause a problem.

– misorude
Nov 13 '18 at 11:42













Thanks, @misorude this information is useful to solve this problem.

– Subhash Patel
Nov 13 '18 at 12:39





Thanks, @misorude this information is useful to solve this problem.

– Subhash Patel
Nov 13 '18 at 12:39












1 Answer
1






active

oldest

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0














check here https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk




https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js requests
a version of the Facebook Javascript SDK that includes the Customer
Chat SDK. With this URL, you will still be able to access all of the
Facebook Javascript SDK plus all features of the Customer Chat SDK.




you just need to add 1 sdk (not both fb sdk + chat)






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    active

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    0














    check here https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk




    https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js requests
    a version of the Facebook Javascript SDK that includes the Customer
    Chat SDK. With this URL, you will still be able to access all of the
    Facebook Javascript SDK plus all features of the Customer Chat SDK.




    you just need to add 1 sdk (not both fb sdk + chat)






    share|improve this answer



























      0














      check here https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk




      https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js requests
      a version of the Facebook Javascript SDK that includes the Customer
      Chat SDK. With this URL, you will still be able to access all of the
      Facebook Javascript SDK plus all features of the Customer Chat SDK.




      you just need to add 1 sdk (not both fb sdk + chat)






      share|improve this answer

























        0












        0








        0







        check here https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk




        https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js requests
        a version of the Facebook Javascript SDK that includes the Customer
        Chat SDK. With this URL, you will still be able to access all of the
        Facebook Javascript SDK plus all features of the Customer Chat SDK.




        you just need to add 1 sdk (not both fb sdk + chat)






        share|improve this answer













        check here https://developers.facebook.com/docs/messenger-platform/discovery/customer-chat-plugin/sdk




        https://connect.facebook.net/en_US/sdk/xfbml.customerchat.js requests
        a version of the Facebook Javascript SDK that includes the Customer
        Chat SDK. With this URL, you will still be able to access all of the
        Facebook Javascript SDK plus all features of the Customer Chat SDK.




        you just need to add 1 sdk (not both fb sdk + chat)







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Jan 16 at 19:43









        Anton Rifco SusiloAnton Rifco Susilo

        170312




        170312





























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