InstallShield partially removes program after cancelling its removal
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I've got an Installscript MSI project that's behaving a bit oddly.
Following a successful installation, if I launch the installation file again, I get a pop-up with a question:
"Do you want to completely remove the selected application and all of its features?"
This, of course, is the expected behaviour.
If I select "No", the "InstallShield Wizard Completed" dialog is displayed, and it notifies me that "The wizard was interrupted before [the application] could be completely installed."
Again, this is all within expected behaviour.
The unexpected bit is that after closing this dialog, the application is partially removed from my machine. The installed files and registry keys are still present, but it no longer appears in Windows' "Apps & features", and if I run the installation file again it starts a new installation, as if the application had never been installed.
I tired enabling maintenance mode, but to no avail. Cancelling the maintenance dialog triggers the same partial removal.
Any clue what's going on here, or ideas to fix this?
installshield installscript installscript-msi
edited Nov 17 '18 at 12:44
Stein Åsmul
23.1k1458123
asked Nov 15 '18 at 17:01
IdanDeIdanDe
2115
add a comment |
I've got an Installscript MSI project that's behaving a bit oddly.
Following a successful installation, if I launch the installation file again, I get a pop-up with a question:
"Do you want to completely remove the selected application and all of its features?"
This, of course, is the expected behaviour.
If I select "No", the "InstallShield Wizard Completed" dialog is displayed, and it notifies me that "The wizard was interrupted before [the application] could be completely installed."
Again, this is all within expected behaviour.
The unexpected bit is that after closing this dialog, the application is partially removed from my machine. The installed files and registry keys are still present, but it no longer appears in Windows' "Apps & features", and if I run the installation file again it starts a new installation, as if the application had never been installed.
I tired enabling maintenance mode, but to no avail. Cancelling the maintenance dialog triggers the same partial removal.
Any clue what's going on here, or ideas to fix this?
installshield installscript installscript-msi
edited Nov 17 '18 at 12:44
Stein Åsmul
23.1k1458123
asked Nov 15 '18 at 17:01
IdanDeIdanDe
2115
add a comment |
I've got an Installscript MSI project that's behaving a bit oddly.
Following a successful installation, if I launch the installation file again, I get a pop-up with a question:
"Do you want to completely remove the selected application and all of its features?"
This, of course, is the expected behaviour.
If I select "No", the "InstallShield Wizard Completed" dialog is displayed, and it notifies me that "The wizard was interrupted before [the application] could be completely installed."
Again, this is all within expected behaviour.
The unexpected bit is that after closing this dialog, the application is partially removed from my machine. The installed files and registry keys are still present, but it no longer appears in Windows' "Apps & features", and if I run the installation file again it starts a new installation, as if the application had never been installed.
I tired enabling maintenance mode, but to no avail. Cancelling the maintenance dialog triggers the same partial removal.
Any clue what's going on here, or ideas to fix this?
installshield installscript installscript-msi
edited Nov 17 '18 at 12:44
Stein Åsmul
23.1k1458123
asked Nov 15 '18 at 17:01
IdanDeIdanDe
2115
I've got an Installscript MSI project that's behaving a bit oddly.
Following a successful installation, if I launch the installation file again, I get a pop-up with a question:
"Do you want to completely remove the selected application and all of its features?"
This, of course, is the expected behaviour.
If I select "No", the "InstallShield Wizard Completed" dialog is displayed, and it notifies me that "The wizard was interrupted before [the application] could be completely installed."
Again, this is all within expected behaviour.
The unexpected bit is that after closing this dialog, the application is partially removed from my machine. The installed files and registry keys are still present, but it no longer appears in Windows' "Apps & features", and if I run the installation file again it starts a new installation, as if the application had never been installed.
I tired enabling maintenance mode, but to no avail. Cancelling the maintenance dialog triggers the same partial removal.
Any clue what's going on here, or ideas to fix this?
installshield installscript installscript-msi
installshield installscript installscript-msi
edited Nov 17 '18 at 12:44
Stein Åsmul
23.1k1458123
asked Nov 15 '18 at 17:01
IdanDeIdanDe
2115
edited Nov 17 '18 at 12:44
Stein Åsmul
23.1k1458123
asked Nov 15 '18 at 17:01
IdanDeIdanDe
2115
edited Nov 17 '18 at 12:44
Stein Åsmul
23.1k1458123
edited Nov 17 '18 at 12:44
Stein Åsmul
23.1k1458123
edited Nov 17 '18 at 12:44
Stein Åsmul
23.1k1458123
23.1k1458123
asked Nov 15 '18 at 17:01
IdanDeIdanDe
2115
asked Nov 15 '18 at 17:01
IdanDeIdanDe
2115
asked Nov 15 '18 at 17:01
IdanDeIdanDe
2115
2115
add a comment |
add a comment |
1 Answer
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I have also faced this issue when long back I was working on InstallShield scripting.
The unexpected bit is that after closing this dialog, the application
is partially removed from my machine. The installed files and registry
keys are still present, but it no longer appears in Windows' "Apps &
features",
Have you implemented the uninstall script functions in your installscript for uninstalling or updating the installation? You may look into these functions and verify the logic for those particular features or components.
and if I run the installation file again it starts a new installation,
as if the application had never been installed.
In the installer folder, where you have your installshield setup.exe, you have TEMP folder in that folder you have "Installation.ini" file, there it tracks the instances it has installed with that particular name.
So it might be because installshield is removing the entry from installation.ini file and when you are trying to install the same package again you are able to do this.
answered Nov 15 '18 at 17:36
ironmanironman
13939
add a comment |
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1 Answer
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1 Answer
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active
oldest
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active
oldest
votes
active
oldest
votes
I have also faced this issue when long back I was working on InstallShield scripting.
The unexpected bit is that after closing this dialog, the application
is partially removed from my machine. The installed files and registry
keys are still present, but it no longer appears in Windows' "Apps &
features",
Have you implemented the uninstall script functions in your installscript for uninstalling or updating the installation? You may look into these functions and verify the logic for those particular features or components.
and if I run the installation file again it starts a new installation,
as if the application had never been installed.
In the installer folder, where you have your installshield setup.exe, you have TEMP folder in that folder you have "Installation.ini" file, there it tracks the instances it has installed with that particular name.
So it might be because installshield is removing the entry from installation.ini file and when you are trying to install the same package again you are able to do this.
answered Nov 15 '18 at 17:36
ironmanironman
13939
add a comment |
I have also faced this issue when long back I was working on InstallShield scripting.
The unexpected bit is that after closing this dialog, the application
is partially removed from my machine. The installed files and registry
keys are still present, but it no longer appears in Windows' "Apps &
features",
Have you implemented the uninstall script functions in your installscript for uninstalling or updating the installation? You may look into these functions and verify the logic for those particular features or components.
and if I run the installation file again it starts a new installation,
as if the application had never been installed.
In the installer folder, where you have your installshield setup.exe, you have TEMP folder in that folder you have "Installation.ini" file, there it tracks the instances it has installed with that particular name.
So it might be because installshield is removing the entry from installation.ini file and when you are trying to install the same package again you are able to do this.
answered Nov 15 '18 at 17:36
ironmanironman
13939
add a comment |
I have also faced this issue when long back I was working on InstallShield scripting.
The unexpected bit is that after closing this dialog, the application
is partially removed from my machine. The installed files and registry
keys are still present, but it no longer appears in Windows' "Apps &
features",
Have you implemented the uninstall script functions in your installscript for uninstalling or updating the installation? You may look into these functions and verify the logic for those particular features or components.
and if I run the installation file again it starts a new installation,
as if the application had never been installed.
In the installer folder, where you have your installshield setup.exe, you have TEMP folder in that folder you have "Installation.ini" file, there it tracks the instances it has installed with that particular name.
So it might be because installshield is removing the entry from installation.ini file and when you are trying to install the same package again you are able to do this.
answered Nov 15 '18 at 17:36
ironmanironman
13939
I have also faced this issue when long back I was working on InstallShield scripting.
The unexpected bit is that after closing this dialog, the application
is partially removed from my machine. The installed files and registry
keys are still present, but it no longer appears in Windows' "Apps &
features",
Have you implemented the uninstall script functions in your installscript for uninstalling or updating the installation? You may look into these functions and verify the logic for those particular features or components.
and if I run the installation file again it starts a new installation,
as if the application had never been installed.
In the installer folder, where you have your installshield setup.exe, you have TEMP folder in that folder you have "Installation.ini" file, there it tracks the instances it has installed with that particular name.
So it might be because installshield is removing the entry from installation.ini file and when you are trying to install the same package again you are able to do this.
answered Nov 15 '18 at 17:36
ironmanironman
13939
answered Nov 15 '18 at 17:36
ironmanironman
13939
answered Nov 15 '18 at 17:36
ironmanironman
13939
answered Nov 15 '18 at 17:36
ironmanironman
13939
13939
add a comment |
add a comment |
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